"Webchat" refers to web-based chat applications that enable real-time text communication over the internet. Momentum helps you put Webchat on your website, so leads and clients can easily message your business straight off of your website, and then continue the conversation with you via text message. Webchat is particularly useful when new leads land on your website for the first time, and now have a way to message you directly, quickly, and easily.

Momentum enables you to hook up a Webchat widget to your website, and then leads, clients, and others can easily message you directly online. These messages appear in Momentum's 8-in-1 Inbox, where you can call, text, email, WebChat, Google Chat, Facebook Message, Instagram DM, and WhatsApp Chat with them from the same place. Your responses to leads and clients will be texted back to them, enabling rapid and simple communication on-the-go.

Webchat offers many significant advantages. First, it enables real-time communication, facilitating swift responses in customer service, team collaboration, and online interactions. Second, it provides accessibility and convenience, allowing users to connect and communicate from any device with an internet connection. Lastly, webchat enhances efficiency and can lead to cost savings by automating responses to common queries and streamlining communication processes, particularly in businesses.

No. Momentum can help you get Webchat setup directly on a website built by Momentum, or we can send you code, and show you exactly where to put it in your existing website builder or code base. If you have a complex website setup, we may need to work with your web developer for ~5 minutes to get everything setup properly.

Momentum offers several key business softwares, including automated reviews, business messaging, a full CRM, Webchat, payments, a website and funnel builder, AI-generated and scheduled social media posts, and more. Webchat seamlessly integrates with all of our core software. Momentum also works with Zapier, and has thousands of external integrations.

Yes, unlimited. All Webchats are sent to our 8-in-1 Inbox, where you can call, text, email, WebChat, Google Chat, Facebook Message, Instagram DM, and WhatsApp Chat with leads and clients from the same place. You can respond to unlimited chats from there.

Yes, you can update the chat icons, colors, and the greeting. It's easy to let visitors know who they'll be chatting with by adding names, photos, or even a picture of your business logo.